“We spoke with several pool builders but ultimately chose Optima because of Tom’s experience in the business of designing and building pools, and his communication with his clients.
We found Tom to be very knowledgeable from the design phase through completion and educated us on the proper maintenance of the pool. Our pool was completed in 6 months while others during this time frame took well over a year. We enjoy our pool and are extremely pleased with how it turned out. We highly recommend Tom and the Optima Pool Team.”
Monty and Tammy
“Optima Pools was a delight to work with. Tom Bessette did a great job and it was a pleasure to work with him. We are extremely happy with the new look and beautiful pool we enjoy so much.”
Richard & Marion Saba
“All I can say Tom…is you build one hell of a pool!”
Darlene Grier
“You were not only professional and the most thorough contractor we have ever worked with, but very fair. You’re pricing on all aspects of the pool and spa was the best in the business, and as you know, we got numerous quotes! you made yourself readily available, even coming out to the house, not just a phone call to go over the construction and answer our questions… To this day, we are still experiencing the Optima Pools LLC exceptional customer service… We are very proud of our pool and spa and can’t say enough about what a pleasure it was working with you. Again, Tom, many thanks for our beautiful new backyard. Not only did we get an extraordinary pool and spa, but we also made a great friend as well”.
Debra, Keenan and Mattesyn Wyatt
“Over a year has gone by since you finished our swimming pool, and thanks to you, we are enjoying it with peace of mind! Tom, what I appreciate most of all is your customer service. I know I wouldn’t get the service you give, from those big pool builders. I have talked to colleagues who wouldn’t listen to me when I told them about you. They’ve told me about the horrors with those “big name” pool builders. You have always helped with or responded to any question that ever came up. Not only did you respond, you responded immediately. Marina and I truly appreciate all you’ve done, even checking in on us every once and awhile. Optima Pools LLC is definitely the whole package! Thank you again!”
Gregg Williams
“We never had any problem that Tom did not take immediate action towards and resolve. The end result was a wonderful pool that we will enjoy for years to come. We highly recommend Optima Pools LLC for your next pool. If you have any specific questions that we might be of assistance, please do not hesitate to contact us.”
Ken & Lynn Jaksch
“This will be our second summer with the pool and my wife and I just love it. You did an excellent job, and I would gladly recommend you to anyone considering a pool purchase. Most of all, thank you for your continued support since the job was finished. When I have questions about operation, pool chemicals, or small problems come up; you have always been quick to respond. This is important to me, because it is the first pool I’ve ever owned. It gives me great confidence to know you stand by your work and will be available when service is needed. Best wishes to you and your company.”
Donald E. Robinson
“Thomas Bessette, owner of Optima Pools LLC, provided every courteous gesture possible. His performance was timely–he showed up for all appointments on time. He explained every step of our pool construction in its fullest detail. Tom provided a wide variety of product samples for us to choose from. We proudly recommend Tom to anyone. He made splendid suggestions and let us make choices for ourselves. Moreover, his work is impeccable. Anyone considering building a pool would be making a good choice by selecting Optima Pools LLC as a pool builder. If we ever build another pool, Tom would be our builder.”
Mrs. Marian Lander
“We spoke with several pool builders, but ultimately chose Optima because of Tom’s experience in the business of designing and building pools, and his communication with his clients.
We found Tom to be very knowledgeable from the design phase through completion, and educated us on the proper maintenance of the pool. Our pool was completed in 6 months while others during this time frame took well over a year.
We enjoy our pool and are extremely pleased with how it turned out. We highly recommend
Tom and the Optima Pool Team.”
Monty and Tammy